Based on your request for certain products, services or advice, we may need to collect the following information:
- name, address, telephone number and email address
- date of birth, gender, marital status and family details
- driving record and vehicle information
- previous insurance and claims experience
- details of what you wish to insure
- details related to a loss or injury
- banking information and credit rating
- identification numbers
The information we gather about you may come from you directly or may be provided by a third-party such as insurers, or driver licence authorities, depending on your request.
Depending on the situation, we may need to verify the information you have given us with various organizations. These organizations may include your employer, prior insurance providers, credit organizations, motor vehicle and driver licensing authorities, and financial institutions. We will never ask for information that is not specifically relevant to your request.
If your information is being collected by telephone, the call may be recorded for quality and training purposes.